What are the other two brushes dipped in ? Do we need to use that liquid for eyebrows and lashes ?
The brushes in the tubes are coated with castor oil for use on your eyebrows/lashes (brush) and the liner brush is for lining your lashes as you would with eyeliner. They are also great as travel companions. Removing the dropper from the bottle gets a little messy at times, but I just dab it up and apply it on my cuticles.
How long does it take until you see a difference in your eyelashes?
It took me about 2 weeks to see a noticeable difference. I went through chemo and after using this they came back bigger and better.
is it cold processed
It says on the label that it is cold pressed
Does this have grapeseed in it?
The only ingredient list is 100% castor oil
My package was lost? I would like a refund but it is not letting me . Do not recommend
Well, I'll contact amazon helpdesk first if your package got lost, but I don't think that has anything to do with the product being good.
How much do you apply to hair and whats the best way to apply it?
I have not used this on my hair. There is a smaller vial, with a thin brush. I would use that applicator to apply the oil on the hairline. I would probably massage it in afterwards and wash my hands.
My package arrived today and it was empty???
Contact amazon, they are great at replacing items
How do you contact the company about getting a refund? I don't see any contact information anywhere. Product did nothing for me.
I do not know. Have you used us consistently every night for 2-3 months? Results come, but it's not magic
If there’s a crack or something, can you return the product?
Amazon is great with returning damaged or defective items. You can initiate a return from your order page or you can contact customer service via email or their 800 number. I have never had a problem or refusal to accept a damaged item and they are actually very nice to work with.
Do I need to dilute at all when using on eyelashes?
I don't dilute it. I just put a drop on it because it's so thick. I also added argan oil. I use it at bedtime and keep it on overnight. So far, so good growing my lashes and eyebrows!